Custom trainings and personal coaching for the hotel and cruise industry!
Would you like a motivated, well trained, loyal team which deals with complaints and conflicts with help of intelligent communication?
Are employee trainings, an appreciative leadership, as well as outstanding guest service of great importance to you?
Then you have come to the right person!
I offer custom trainings which are taught with a practical orientation due to many years of training experience in the 5-star hotel industry and cruise industry.
High-quality service can only be achieved by a well trained, motivated team that interacts in a respectful manner and in an appreciative cooperation.